Refund policy

At ELVIAN, your satisfaction matters to us. 🤍

✨ 7-Day Easy Return
You can return or exchange any item within 7 days of delivery, as long as it is unworn, undamaged, and in its original packaging.

📩 How To Return
DM us on Instagram @elvian.pk or contact us through our Contact page with your order number and reason for return. We'll guide you through the next steps.

⏱️ Refund Timeline
Once we receive your returned item and confirm it meets our return conditions, your refund will be processed within 3-5 business days.

📦 Cash on Delivery Orders
Since we offer Cash on Delivery, we recommend inspecting your order at the time of delivery. If the item doesn't match what you ordered, you may refuse delivery at no cost to you.

🚫 Non-Returnable Items
Items that have been worn, damaged after delivery, or returned without original packaging cannot be accepted for refund or exchange.

Questions? Reach out anytime via our Contact page or Instagram @elvian.pk 💍